KNNP-TV News is investigating what appears to be a social media campaign that is targeting younger adults and college students alike.
According to various reports online, the company behind the scam is Deserve.
Deserve collects sensative information, including your Facebook profile link, your basic contact information, and your social security number.
Credit repair experts told KNNP-TV news that Deserve is a fraudlent credit card company, and that you should avoid them at all costs.
“Deserve is a credit card company, with no contact info. When we pinged their website registrant details, it came back blank.” said one expert via telephone interview.
KNNP-TV decided to look into this matter further, by pulling the website details.
Next, we decided to look at professional reviews. Surely a “legit” credit card company would have excellent unbiased reviews… right? Deserve’s credit card failed the professionals review.
As we looked at WalletHub, one of the nations leading economic website, we noticed an issue. The editor only gave them a 3 out of 5 star review, hmmm? https://wallethub.com/edu/cc/deserve-classic-credit-card-review/47093/
Next, we checked CreditCards.com – the largest website used to validate credit card. CreditCards.com only gave Deserve a 2 out of 5-star rating, how horrible! https://www.creditcards.com/reviews/deserve-edu-mastercard-for-students-review/
Following on the path, we decided to look at the BBB (Better Business Bureau) website for details about Deserve. As labeled, they are a :”new company”. Fair enough, but if they have only been accredited since 2016, that means they likely have zero complaints, right? Wrong again. Deserve managed to gather 15 recent formal complaints. Let’s take a look at how much of a scam Deserve really is.
“I thought there would be no hard inquiry since it said that you don’t need credit to apply. However, a credit inquiry shows up on my report.”
” I applied for the Deserve Classic credit card, this is the only card I did the whole process of applying for, because it is advertised by Deserve that “No Prior Credit History Required” exactly how it is stated on their website and I was denied the Deserve Classic for having “No Prior Credit History”. “
Finally, we reached out to a viewer who ran into a whole mess. The individual wishes to remain anonymous, but they say that they have been scammed by Deserve.
“I had my Deserve account set on automatic payments. It would come out regularly, and I had no issues with the credit card at first. Then, I looked at my credit report. They decided to cancel automatic payment from my account without my permission, and I was marked late on my report. I tried calling customer service multiple times, but they were always closed when I tried to call. Fianlly one day I had this number that kept calling me from California. I answered it, and it was Deserve. They wanted to collect their minimum payment for the past 2 months. I told them I would pay the balance immediately if they removed the late remark from my credit report as it was their fault. Their foreign representative obliged and said it would be removed as soon as I paid. So, I gave them my routing details, and he helped get me back into my account following being locked out of the account.”
When our viewer thought this nightmare was over, they soon realized it had just began.
“About a week later I noticed the remark was still on my credit report. I email their generic support team, who told me I paid within the grace period and the late remark should have never been added to my report. Finally after another week or two, I noticed it was still on. I was told that under the Fair Credit Reporting Act, I would have to DEAL with it being on my report, even after two reprentatives told me it would be remvoed,a nd it was their fault. Finally someone from their compliance department contact me after I filed a BBB review. the compliance rep was extremely rude, and possibly drunk while working ont he job. He told me that he had listened to all phone calls, and that what I said never happened.”
KNNP-TV would like to remind residents in our viewing area that Pennsylvania is a two-party consent state, and Deserve does not mention the call is being recorded via their support hotline.
Deserve is one of the cards targeted to young individuals who are naive to give their information willingly. It is sad that a fraudlent credit card company would try to harm college students, young adults, and practically anyone just to collect their private information, and likely sell it while ruining credit reports for people with big hopes and dreams.